FAQ

How are our collars sized?

Our collars are sized according to your dog’s ACTUAL neck size.

For example, a size 10-11″ collar will best fit a dog with an actual neck measurement of 10–11″.

How do I measure my dog's neck?

Measure the center of your dog’s neck with a cloth measuring tape like in the above photo.  We’ll need a snug measurement, so be sure to pull the tape right up to your dog’s neck with no slack.

For thick coated dogs, pull the tape through the coat and down to the dog’s neck.

What if I need a little more help?

Need a little more help?

Just take a photo of your dog’s current collar laid out against a tape measure like in the below photo.

Send your photo to our main email address, and we’ll let you know what size to order based on your photo.

info@mayorb.com

What about ordering for puppies or growing dogs?

There are two schools of thought when it comes to getting a collar for a growing puppy.

One is the “baby shoes” approach, where you know the pup will grow out of his first collar (sometimes relatively quickly) but you’d like to save it as a keepsake so you can remember how tiny he was when you first got him.

If this sounds like you, go ahead and order a collar now.  Your dog’s current neck measurement should correspond with the first number of the size collar you’re ordering.

For instance, a size 10″ – 11″ collar will best fit a pup with a current neck size of 10″.

For those of you who want your dog to wear his collar into adulthood, we recommend waiting until he is about 10 months old to order.  That will give us a good idea of how big he will get, depending on his size and breed.